Privacy Policy

Last updated: August 2026

Refine and Design Real Estate Ltd., doing business as “Refine and Design Custom Homes and Renovation” ("Refine and Design", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or contact us about a project.

Information We Collect

We may collect personal information that you voluntarily provide to us when you fill out our contact form, request an estimate, or otherwise correspond with us, including your name, email address, phone number, mailing address, and the details of your message or project inquiry.

We may also automatically collect limited technical information, such as browser type, device type, and pages visited, through standard web server logs and analytics in order to maintain and improve the performance of this website.

How We Use Your Information

  • To respond to inquiries and provide requested estimates or information;
  • To communicate with you about your project;
  • To improve our website and services;
  • To comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Cookies

This website may use cookies or similar technologies to support basic site functionality. You can set your browser to refuse cookies, though some parts of the site may not function properly as a result.

Third-Party Services

Our contact form is processed through Netlify Forms, and our office location is displayed using an embedded Google Maps view. These third-party services have their own privacy policies governing the use of information they process.

Data Security

We take reasonable administrative and technical measures to protect the personal information you provide from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you by contacting us using the details below.

Children's Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Refine and Design Real Estate Ltd., doing business as “Refine and Design Custom Homes and Renovation”
755 Grand Blvd W, North Vancouver, BC V7L 3W3
sam@refineanddesign.com